JUAN GOMEZ, Ph.D., is a software development engineer at Amazon AWS and serves as chair of the UCSC Silicon Valley Extension Information Technology certificate program. Formerly he was a senior staff engineer at F5 Networks. He is also an instructor at Extension and a part-time lecturer at San José State University. He has extensive experience in computer networking, computer security, design, distributed systems, self-healing/self-monitoring systems, software life cycle, and storage systems. Gomez participated in the development of several popular products at IBM and Juniper, and holds seven U.S. patents in the field of distributed computing and storage systems.