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Coronavirus (COVID-19) Update
Our courses are taught remotely through spring 2021. Please check our coronavirus update page for our latest announcements.
Note to Prospective Students
Dear Prospective Technical Writing and Communication Student,
We are excited that you are interested in pursuing a career in Technical Writing and Communication, which continues to be a fast-growing job sector. You are invited to enroll in any open course and pick up practical skills for the field. Please note, however, we are not accepting new certificate program candidates at this time. We will provide an update to the program shortly.
— UCSC Silicon Valley Extension
Transform jargon into clear communication.
In addition to sharpening your grammar and writing style, our Technical Writing and Communication students learn to translate complex ideas into readable materials such as technical manuals, medical papers and business communications. You will focus on five areas: Technical Communication Fundamentals; Advanced Topics in Communication; Project Leadership; Tools and Technologies; and Engineering Communication. This certificate program offers the latest approaches to information architecture, business communications, and web content management.
Technical Writing and Communication certificate program objectives
- Apply technical writing strategies to various types of technical information
- Write test cases and work collaboratively on iterative development
- Develop information and project plans for technical documentation
- Understand human factors and the psychology of users
- Decode information architecture and design
Cost: $6,575 | International Tuition Cost
Required Credits: Total Required: 10 courses/14.5–18.0 units: Take 7 core courses (12 units) and 3 elective credit courses (2.5–6 units). End with certificate of completion review.
Duration: This certificate is not open to new applicants at this time.
|Developing Technical Information from Plan to Completion||2.0||Winter TBD||Summer Online|
|Grammar and Style for Technical Communicators||3.0||Winter Online||Summer Online|
|Technical Communication: An Introduction to the Profession||1.5||Fall Online||Winter TBD||Spring Online|
|Technical Writers' Workshop||1.5||Fall Online||Spring Online|
|Writing Successful Instructions, Procedures and Policies||1.5||Summer Online|
|Final Project: Preparing Your Job Search||1.5||Fall Online||Spring Online|
|Information Architecture and Design Basics||1.5||Winter Online||Summer Online|
|Adobe Photoshop||3.0||Fall Live-Online||Spring Live-Online|
|Human Factors for Technical Communicators||2.0||Winter Online|
|Project Leadership and Communication||3.0||Fall Online Fall Live-Online||Winter Live-Online||Spring Online||Summer Online Summer Live-Online|
|Role of the Project Manager||1.5||Fall Online Fall Live-Online||Winter Online Winter Live-Online||Spring Online Spring Live-Online||Summer Online Summer Live-Online|
|Usability Testing Documentation||1.5||Fall Online|
|Visual Design for Digital Media||2.5||Fall Live-Online||Winter Live-Online|
|Technical Writing Certificate Completion Fee||None||Fall Online||Winter Online||Spring Online||Summer Online|
Certificate Inquiry Form
Please follow this sequence
Start with Technical Communication: An Introduction to the Profession. You must end with Final Project: Preparing Your Job Search.
To receive your certificate
ANDREA L. AMES, M.S., a senior technical staff member and information experience strategist and architect at IBM, specializes in user-centered information usability, strategy, architecture, and design. Her specialty is architecting and designing information for software user interfaces, such as labels, embedded instructional text, and hover help, as well as driving the interfaces using her information to be as easy to explain as possible before developing traditional documentation. She is a fellow and past president (2004-05) of the Society for Technical Communication and a distinguished engineer of the Association for Computing Machinery. She teaches at the university level, has taught at UCSC Extension since 1998, and is in demand as a conference speaker internationally.
Please note that only letter grades of C- or higher may be applied to a certificate, and in some programs, students may have more stringent requirements. Students in most employer- and government-sponsored payment programs, such as workforce development, as well as international students on F-1 visas, need to maintain a B average to meet their requirements. Personal Financial Planning students have additional grade requirements for individual courses to attain a certificate.
See Grading and Credits Policy for further information.