General Frequently Asked Question

Get Your IT Answers ASAP

If you are a UCSC Silicon Valley Extension student or instructor with a technology question or problem, please see the following information.

Please do not submit a ticket to UC Santa Cruz Main Campus. Our campus systems are handled separately and it will cause you unnecessary delays.

STUDENT IT RESOURCES

Canvas

• Canvas Tips
• Canvas Overview
• Contact Us

Enrollment

• FAQ for Enrollment
• Third-Party Enrollment

Portal Sign-on / Login

• Log in Page
• Contact Us

Other Technical Issues

• FAQ for Online
• Passwords
• Contact Us
• Submit A Help Ticket
  Note: There is limited off-hours tech support for online users at extensiononline@ucsc.edu or (408) 861-3832.

INSTRUCTOR IT RESOURCES

Canvas

• Instructor Resource Center
• Canvas Tips
• Canvas Overview
• Email Extension Online
• (408) 861-3832

Other Instructional Technology / Access issues

• Instructor Resource Center
• Remote Learning Guides for Instructors
• Live-Online Teaching Tips
• Asynchronous Teaching
• Your Program Manager