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Specialization

AI Business Practices

Streamlining the office with AI

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award Description

Beyond the hype: Practical AI for workplace automation

In this highly practical specialization for the nontechnical professional, students explore the characteristics of generative AI and learn real-world AI applications to improve workplace productivity.

You’ll explore AI use cases and learn to streamline your daily tasks, such as document and presentation creation, report generation, and project management—all using readily available, free AI technology and by refining your AI prompts.

Strategic innovation. Responsible AI integration.

By implementing the principles of generative AI, students address ethical challenges while deploying new models.

  • Get hands-on practice with freely available AI-enhanced tools.
  • Learn efficient natural language prompts for generating content.
  • Experience robotic process automation (RPA).
  • Integrate AI intelligence.
  • Evaluate agent performance.
  • Explore advancements toward human-level control.
  • Increase your understanding of the ethical, responsible, and security aspects of AI.

By the end of the program, you'll be empowered to leverage AI effectively for personal and professional growth in diverse settings and have a comprehensive understanding of AI technologies, ethical implications, and practical applications across industries.

Learning Outcomes

  • Optimize AI technology for specific needs.
  • Address ethical challenges while deploying effective generative AI models.
  • Enhance workplace productivity via freely available AI-enhanced tools and prompt engineering.
  • Set up and evaluate simple agents for task automation.

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Program Overview

Estimated Cost: $2,275 (You pay only for courses you enroll in.)
Program Requirements: 7.5 CEUs
Minimum Hours of Instruction: 75 hours
Estimated Duration: A Student can complete the program in 6–9 months.
Modality: You can complete this program fully online, in person, or choose a mix of course formats.
Special Programs: This program is not approved for workforce or international students.

Courses

Course Quarter Units Fall Winter Spring Summer
1. Required Courses: You must complete the four courses below.
1. Required Courses: You must complete the four courses below.
AI Tools for the Office 2.0 CEUs Fall Flexible
Generative AI Fundamentals 2.0 CEUs Winter Flexible Summer Flexible
Intelligent Automation: Enhancing workflows with AI-powered RPA 2.0 CEUs Fall Flexible Spring Flexible
The Business of AI 1.5 CEUs Fall Flexible Winter Flexible Summer Flexible
2. Completion Review:
2. Completion Review:
Specialization in AI Strategies, Productivity and Practices Completion Fee None

Meet Our Instructors

Ajay K Baranwal
Dtr, Ctr for Deep Learning in Electronics Manufacturing | Chair, AI Program
Bineet Sharma
Director/Assoc. Professor, Univ. of Silicon Valley|Chair/Instructor UCSC SV
Hien C Luu
Program Chair | Head of Machine Learning Infrastructure, Zoox

Specialization Inquiry Form

Contact Us

Speak to a student services representative.

Call (408) 861-3860

Envelope extension@ucsc.edu

Advisory Board

Instructor Hein Luu headshot

Program Chair

HIEN LUU, M.S, head of machine learning infrastructure at Zoox, has over 20 years of experience designing and developing scalable web applications and big data infrastructure and applications at Silicon Valley companies, such as DoorDash, LinkedIn, Uber, Netflix, and Yahoo. Learn more.

Requisite Knowledge

We recommend that you launch your studies in AI Business Practices with AI Essentials or have equivalent knowledge.

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