See our latest COVID updates.

Instructor

Yvette Durazo

Yvette Durazo LinkedIn

"Emotional Intelligence is a balance of behaviors and choices. It is about observing a situation and choosing how you will behave to achieve the outcome you want."

Yvette Durazo, M.A., P.C.C., Instructor, Conflict Resolution and Mediation

YVETTE DURAZO, MA, PCC, is the principal consultant of Unitive Consulting, a workplace talent development, strategic conflict management, and leadership coaching firm. She brings innovative techniques to promote a positive workplace culture in organizations to foster trust, increase human capital engagement, productivity, and inclusion. Her consulting services include training in people’s skills, mediation services, dispute system design for organizations, and strategies to address diversity, equity, and inclusion in the workplace. Previous positions include teaching alternative dispute resolution, mediation, and communication at National University, serving as the Alternative Dispute Resolution program administrator for the Alameda County Superior Court of California, and most recently, as an organizational effectiveness and conflict specialist for the Santa Clara County Equal Opportunity Department. Durazo holds a Professional Certified Coach (PCC) credential from the International Coach Federation, a Master's Degree in Negotiation, Conflict Resolution, and Peace Building from California State University, Dominguez Hills, and an undergraduate degree in International Business from San Diego State University. She is certified as a program manager, Human Resource, mediator, restorative justice facilitator, and nonviolent communication specialist. Durazo is bilingual in Spanish. She is the author of Conflict Intelligence Quotient (Conflict-IQ); The Missing Piece to Turbocharge Conscious Leaders’ and Organizations’ Emotional Intelligence. She has served as chair since 2022.

Publication(s)

Conflict Intelligence Quotient - Conflict-IQ : The Missing Piece to Turbocharge Conscious Leaders’ & Organizations’ Emotional Intelligence (2021)

Associated Program(s)
Workplace Cultural Competency Diversity Equity Inclusion Human Resource Management

Yvette Durazo's courses currently open for enrollment

Leading People Through Change

Start Date End Date Quarter Units Location Cost
03-13-2023 03-27-2023 1.0 REMOTE $600.00 Enroll

Strategic DEI Initiatives for HR Professionals

Start Date End Date Quarter Units Location Cost
05-17-2023 06-14-2023 1.5 REMOTE $650.00 Enroll