Method
Flexible
Term
SPRING
Units
2.0 QUARTER UNITS
Cost
$725

Skills you will gain

  • Facilitator Role Mastery: Understand and apply the facilitator's role in group settings for effective learning and performance.
  • Group Process Management: Develop skills to manage group dynamics and ensure productive group processes.
  • Facilitation Techniques: Build a comprehensive facilitation tool kit for diverse workplace needs.
  • Feedback and Self-Reflection: Enhance your facilitation strengths through feedback, observation, and reflection.
  • Observation Skills: Refine group observation techniques to manage behaviors and foster team collaboration.

Course Description

This course focuses on how facilitation skills are applied to create and support learning activity designed to improve individual, group, and organizational performance. Participants also learn how these skills can be applied to other organizational needs related to training: effective meetings, team-building efforts, and individual training and development programs. This experiential course gives participants an opportunity to practice facilitation skills and receive feedback on how to improve their performance.

Topics

  • The values of facilitation
  • Building and maintaining a learning environment
  • Group development skills
  • Group observation skills
  • Experimental techniques for interacting with groups
  • Recording theory and practice
  • Examination of key processes necessary in successfully leading learning activities (such as needs assessment, priorities and goals, conflict resolution, decision making, problem solving, and communication)

Professional Credit

SHRM-CP® or SHRM-SCP® 19.25 PDCs.

Syllabus Library
You may enroll in this offering at any time.
Yvette Durazo
Yvette Durazo
May. 6 - Jun. 24, Wednesday, 6:30pm - 9:30pm
  • Flexible Attend in person or via Zoom at scheduled times.
HRMT.X406.(18)
Schedule
Date Start Time End Time Meeting Type Location
Wed, 05-06-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 05-13-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 05-20-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 05-27-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 06-03-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 06-10-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 06-17-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Wed, 06-24-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
 

This class meets simultaneously in a classroom and remotely via Zoom. Students are expected to attend and participate in the course, either in-person or remotely, during the days and times that are specified on the course schedule. Students attending remotely are also strongly encouraged to have their cameras on to get the most out of the remote learning experience. Students attending the class in-person are expected to bring a laptop to each class meeting.

Students attending the class in-person are expected to bring a laptop / tablet to each class meeting.

To see all meeting dates, click "Full Schedule" below.

You will be granted access in Canvas to your course site and course materials approximately 24 hours prior to the published start date of the course.

Professional Credit:

HRCI(R)---PHR(R), SPHR(R) and GPHR(R) general recertification credit: 19.25 hours.

This course is valid for 19.25 PDCs for the SHRM-CP(R) or SHRM-SCP(R).

This course applies to these programs:

Demo