Facilitation Skills

Course Description

This course focuses on how facilitation skills are applied to create and support learning activity designed to improve individual, group, and organizational performance. Participants also learn how these skills can be applied to other organizational needs related to training: effective meetings, team-building efforts, and individual training and development programs. This experiential course gives participants an opportunity to practice facilitation skills and receive feedback on how to improve their performance.

Topics

The values of facilitation
Building and maintaining a learning environment
Group development skills
Group observation skills
Experimental techniques for interacting with groups
Recording theory and practice
Examination of key processes necessary in successfully leading learning activities (such as needs assessment, priorities and goals, conflict resolution, decision making, problem solving, and communication)

Professional Credit

SHRM-CP® or SHRM-SCP® 19.25 PDCs.

Syllabus Library

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